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- This is a training video I created for EDP 632 using Gagne's Nine Events of Instruction. For the purposes of this video, learners ...
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- In today's video, we answer the questions, you have been asked to provide
- or how to answer a question like a Librarian!
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References Follow these steps for great customer service at the Kansas City Public Library! Reference interview INF1310 Section 0101 Victoria Baranow Karolina Majka Holly Mayson Claire Baker.
This video for public librarians discusses approaches to helping library patrons with legal research questions.
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